SAP Knowledge Base Article - Preview

2086866 - CRM IC: Dump or error message due to invalid addresses when replying or forwarding E-Mails

Symptom

  • You get an error message "E-mail address ... is not valid; enter a valid e-mail address for sender" (message CRM_IC_APPL_UI_CHMSG 558) or
  • An Business Server Page (BSP) error is displayed:
    Message E XS 138 cannot be processed in plugin mode HTTP
    Exception Class   CX_SY_MESSAGE_IN_PLUGIN_MODE
    program           SAPLSX04
    Include           LSX04U15
    line              125
    Long text         -

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Environment

  • You are using the new address check from SAP Note 1789073 or the corresponding SAP_BASIS support package.
  • You have upgraded to SAP_BASIS 7.40 SP06 - here the new address check is used by default.
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 4 for SAP CRM 7.0

Product

SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

Addressenprüfung ungültig upgrade CL_BCS_EMAIL_ADDRESS , KBA , CRM-IC-CHA-EMA , E-Mail Integration , Problem

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