2086862 - 'Auto Complete' button inactive when reference with Template | SAP Knowledge Base Article

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2086862 - 'Auto Complete' button inactive when reference with Template

Symptom

'Auto Complete' button is inactive when users want to fill Service Request from Service Request Template.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

SRQM_INCIDENT_H, IncidentOV, CL_CRM_SRQM_AUTO_COMPLETE, AUTO_COMPLETE, Categorization Schema, multilevel, categorization, "Auto Complete" , KBA , CRM-BTX-SRQ , Service Request , CRM-BTX-SRQ-BF , Basic functions , Problem

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