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2086777 - This error occurred: The -65276 plug-in does not exist in the CMS (FWM 02017) [CRCAF00000029] happens when viewing the Crystal reports instance

Symptom

  • When try to view the latest instance of the Crystal Reports document, the below error happens:
    This error occurred: The -65276 plug-in does not exist in the CMS (FWM 02017) [CRCAF00000029] happens when viewing the Crystal reports instance
  • Check the History page, find it is an empty page but actually the instances are existed.

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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.1
  • SAP Crystal Server (CRS) 2013
  • SAP Crystal Reports (CR) 2013
  • Apache Tomcat

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP Crystal Server 2011 ; SAP Crystal Server 2013

Keywords

Blank page, history, publication, clear tomcat cache, Bi lauchPad, BILP, Crystal, CR, schedule, email, disk , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Server , BI-RA-CRV , SAP Crystal Reports Viewer , Problem

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