2086701 - ServerNotFoundException: Invalid Server: GatewayServer - EIS | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2086701 - ServerNotFoundException: Invalid Server: GatewayServer - EIS

Symptom

  • In SAP EIS (Enterprise Inventory and Service-Level Optimization), a failure occurs when loading a new scenario/supply chain via the SAP EIS Gateway Loading Tool (SGLT)
    and you see errors in the EIS Application Server log like the following:

Caused by: com.smartops.remote_file_manager.ServerNotFoundException: Invalid Server: GatewayServer
Caused by: com.smartops.processors.ProcessorException: Couldn't get gateway server
Caused by: com.smartops.processors.ProcessorManagerException: Can't initialize processor for GatewayDataLoader


Read more...

Environment

  • SAP Enterprise Inventory and Service-Level Optimization (EIS).
  • Also, earlier versions of EIS that were referred to as EIO or MIPO.
  • This issue does not occur in an environment where the application and its database are on the same server (referred to as a 'Local' setup).

Product

SAP Enterprise Inventory and Service-Level Optimization all versions

Keywords

SmartOps, EIS, EIO, MIPO, RemoteFileManagerException, "identity file", known_host, known, host, ssh , KBA , SCM-EIS , SAP Enterprise Inventory and Service-Level Optimization , SCM-EIS-OPS , SAP EIS - Operations , Bug Filed

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.