2085459 - Clearing personalization in Enterprise Portal | SAP Knowledge Base Article

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2085459 - Clearing personalization in Enterprise Portal

Symptom

The iView fails to load and nothing is displayed when accessed from portal navigation for some users .

But executes fine when previewed from portal content. During the error the following error is logged in the log file :

[EXCEPTION]
{0}#1#javax.naming.NameNotFoundException: [BasicPersContext] Object not found in personalization Delta-Link: tS8xKSdbyM(6(d0H0yFs0Fc7d5k~/Objects/U2dLiw9hMj8y_2bFMnGPIiNWFQkvg_3d/frameworkPages/com.sap.portal.frameworkpage/com.sap.portal.BrowserDocumentMode
[Root exception is javax.naming.NameNotFoundException: [BasicPersContext] Object not found in personalization Delta-Link: tS8xKSdbyM(6(d0H0yFs0Fc7d5k~/Objects/U2dLiw9hMj8y_2bFMnGPIiNWFQkvg_3d/frameworkPages/com.sap.portal.frameworkpage/com.sap.portal.BrowserDocumentMode]
        at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:407)
        at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1338)

..............


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Environment

  • SAP NetWeaver Enterprise Portal 7.0x
  • SAP NetWeaver Enterprise Portal 7.3x
  • SAP NetWeaver Enterprise Portal 7.4x
  • SAP NetWeaver Enterprise Portal 7.50

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5, personalization, random, blank, iview, specific user, specific object, preview, customization, role, page , KBA , EP-PIN-PRT , Portal Runtime , EP-PIN , Use sub comp. , Problem

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