SAP Knowledge Base Article - Preview

2085322 - Message "attempted write to memory location 0000000000000000" and server becomes non-responsive - SAP ASE on Windows

Symptom

  • ASE encounters storage access violation
  • With an incomplete, corrupted stacktrace
  • Starting with message "attempted write to memory location 0000000000000000"
  • ASE errorlog entries show:

attempted write to memory location 0000000000000000 from instruction at location 0x0000000000000000
Adaptive Server Enterprise system exception (0xc0000005) generated by a storage access violation.
Symbolic stack trace information is successfully loaded
end of stack trace, kernel service process: kpid 0

  • ASE server becomes unresponsive to existing connections and no new connections can be made

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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • Windows Platform

Product

SAP Adaptive Server Enterprise 15.7

Keywords

 storage access violation, windows , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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