SAP Knowledge Base Article - Preview

2084644 - Unable to connect to customer system via SAP Service Backbone - Solution Manager

Symptom

  • Need to connect to customer system
  • Following SAP Note 1124718 and options do not match
  • Using Customer Connection via SAP Service Backbone option

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Environment

SAP Solution Manager 7.10 SP 9  and greater

Product

SAP Solution Manager all versions

Keywords

SMIV, ZMIV, YMIV, VAR, Value-added reseller, Value added reseller, OLSAPROUTER, OLSAPROUTERPORT, OLSAPGATE and OLSAPGATEPORT, SAP Note 2090234 , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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