SAP Knowledge Base Article - Preview

2082258 - Clicking on "Discover Introscope EM" button results in: "Status of retrieval of existing installation: Success" but the CA Introscope Enterprise Manager does not appear in the list - Solution Manager 7.10

Symptom

  • Clicking on "Discover Introscope EM" button results in: "Status of retrieval of existing installation: Success" but the CA Introscope Enterprise Manager does not appear in the list
  • In the default trace of the Solution Manager's Java stack the following error appears:

    [sap.com/tc~smd~managedsetup_ws->ManagedSetupWSImpl->addEMInstanceInABAPConf] Unexpected error occured in method with attributes (em id:install.161010033617)
    [EXCEPTION]
     com.sap.sup.admin.abap.rfc.exception.RfcExecutionException: An exception occured during the execution of the function FM_GET_ISEMS: nullnullnullnull
    at com.sap.sup.admin.abap.rfc.function.RfcFunction.execute(RfcFunction.java:111)
    at com.sap.sup.admin.wily.rfc.EMRfcManager.getEMS(EMRfcManager.java:220)
    at com.sap.sup.admin.wily.rfc.EMRfcManager.getEMSFlatList(EMRfcManager.java:627)
    at com.sap.sup.admin.setup.methods.WilyAbstractWSMethod.getEMSFlatList(WilyAbstractWSMethod.java:664)
    at com.sap.sup.admin.setup.methods.AddEMInstanceInABAPStoreWSMethod.execute(AddEMInstanceInABAPStoreWSMethod.java:63)
    at com.sap.sup.admin.setup.util.listeners.EMupdateConfListener.updateABAPConf(EMupdateConfListener.java:64)
    at com.sap.sup.admin.setup.util.listeners.EMupdateConfListener.receiveAndWait(EMupdateConfListener.java:79)
    at com.sap.smd.server.manager.SMDNotification.internReceive(SMDNotification.java:583)
    at com.sap.smd.server.manager.SMDNotification.receiveWait(SMDNotification.java:644)
    at com.sap.engine.core.service630.context.cluster.message.MessageListenerWrapper.process(MessageListenerWrapper.java:81)
    at com.sap.engine.core.cluster.impl6.ms.MSListenerThread.run(MSListenerThread.java:47)
    at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
    at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:83)
    at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:156)
    Caused by: com.sap.mw.jco.JCO$AbapException: (126) EX_SISE_GS: Solman Setup Generic Storage Exceptions
    at com.sap.mw.jco.JCO$Client.execute(JCO.java:3714)
    at com.sap.sup.admin.abap.rfc.function.RfcFunction.execute(RfcFunction.java:81)
    ... 13 more

 


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Environment

Solution Manager SP12

Product

SAP enhancement package 1 for SAP Solution Manager 7.0

Keywords

wily invisible table empty missing blank , KBA , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , Problem

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