2079091 - CSD is locked with error "Document is being distributed; changes are not possible." | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2079091 - CSD is locked with error "Document is being distributed; changes are not possible."

Symptom

Open a claim submission document from Web UI, error "Document is being distributed; changes are not possible." is shown. In the meanwhile if you check the Bdoc in queue name R3AD_CSD_* from T-Code SMW01, status is "Sent to Receivers". The inbound queue R3AD_CSD_* stuck in status "SYSFAIL" with error message: "Transaction is being processed by user".


Read more...

Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CSD, claim submission, deduction claim, dispute case, R3AD_CSD_* , KBA , CRM-CLA-CSD , Claim Submission , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.