SAP Knowledge Base Article - Preview

2078107 - "Infected with signal 11" and stack trace in module rtms_print_um_error() with possible server crash - SAP ASE

Symptom

  • Use of Real-Time Messaging Services
  • Waiting for response from JDBC / JMS
  • ASE errorlog reports "current process infected with signal 11"
  • Stack trace in module rtms_print_um_error()
  • Other errors may occur, such as 'timeslice' and 'spinlock violation'
  • ASE server may crash

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Environment

SAP Adaptive Server Enterprise (ASE) all versions prior to 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; Sybase Adaptive Server Enterprise 12.5 ; Sybase Adaptive Server Enterprise 15.0 ; Sybase Adaptive Server Enterprise 15.5

Keywords

sybase, realtime, real-time, message, messaging, abort, down, CR750655 , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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