SAP Knowledge Base Article - Preview

2077722 - CDT is not finishing the start of virtual phone - SAP Contact Center

Symptom

  • When CDT client is started, the "virtual phone initialised" message never ends
  • CDT user is unable to logon

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

initialization, 5007, CDT, Not Loading, VirtualPhone, Virtual Phone, CCI, CCTR, Contact Center , KBA , CRM-CCI , Contact Center Infrastructure , How To

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