2075671 - Best Practice: How to identify Tomcat crash, unresponsive or hanging issue | SAP Knowledge Base Article

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2075671 - Best Practice: How to identify Tomcat crash, unresponsive or hanging issue

Symptom

How to identify Tomcat crash or unresponding issue.


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Environment

  • SAP BusinessObjects BI Platform 4.x
  • SAP BusinessObjects Enterprise XI 3.x
  • Tomcat 5, Tomcat6, Tomcat7
  • Tomcat 8 (Only applicable to Scenario 7 & 8 because Tomcat 8 no longer uses MaxPermSize, 2297866)

Keywords

JVM heap, apache tomcat, hanging, out of memory, java heap size, fatal error, VM Arguments, EXCEPTION_ACCESS_VIOLATION, stop, start , KBA , bidep , bpkba , tskba , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , How To

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