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2074653 - CHECK-DEFAULT-INBOX : The inbox location does not exist

Symptom

While performing an Upgrade/Update using Software Update Manager,

During the phase CHECK-DEFAULT-INBOX, you may receive the below error:

[Info  ]: Detecting Inbox directory...
[Error ]: Cannot create directory /usr/sap/trans/EPS/in: java.io.File.mkdirs() method returned false.
[Error ]: Global EPS inbox directory /usr/sap/trans/EPS/in is missing and cannot be created automatically. Check profile parameter DIR_EPS_ROOT or try to create the directory manually.

 [Error ]: The following problem has occurred during step execution:
com.sap.sdt.tools.io.SdtFileException: The inbox location /usr/sap/trans/EPS/in does not exist. Verify
that you have specified an existing or accessible inbox directory..


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Environment

Product Version: SAP SOLUTION MANAGER 7.1/SAP NETWEAVER 7.0

Operating System: AIX_64

Database: ORACLE / 11.2.0.2.0

SUM Version: SUM 1.0 SP10 patch 09

Product

SAP Solution Manager 7.1

Keywords

CHECK-DEFAULT-INBOX, DIR_EPS_ROOT, DIR_TRANS, SdtFileException , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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