SAP Knowledge Base Article - Preview

2074635 - “An error occurred from the server. Unable to create or update the Excel personal data provider: cannot open the workbook. (IES 10872)” in Rich Client while creating a new report on large excel files

Symptom

  • Following error appears while creating a new WebI report based on a fairly large Excel document (more that 72000 rows)- “An error occurred from the server. Unable to create or update the Excel personal data provider: cannot open the workbook. (IES 10872)”
  • It works fine when the number of rows are reduced in the Excel datasource.

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0 and 4.1
  • Rich Client

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

IES 10872;rich client; memory; large Excel; An error occurred from the server. Unable to create or update the Excel personal data provider: cannot open the workbook. (IES 10872); (IES 10872) , KBA , BI-RA-WBI , Web Intelligence , Problem

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