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2073985 - Error FCO-00011 during ASE install in a FlexFrame environment - SAP ASE for Business Suite

Symptom

  • Installing an SAP solution (such as SOLMAN) on a Fujitsu FlexFrame environment fails.
     
  • File sapinst.log reports:

ERROR 2014-09-25 13:03:53.203
FCO-00011  The step syb_step_setup_db_server with step key
|NW_Doublestack_DB|ind|ind|ind|ind|0|0|NW_CreateDBandLoad|ind|ind|ind|ind|createdbandload|0|NW_CreateDB|ind|ind|ind|ind|createdb
|0|NW_SYB_DB|ind|ind|ind|ind|SYB_DB_CONTEXT|0|syb_step_setup_db_server was executed with status ERROR
( Last error reported by the step: Assertion failed: Unable to set up ASE server. Refer to trace file sapinst_dev.log for further information.).

  • File sapinst_dev.log reports:

WARNING    2014-09-25 13:03:53.071
CJSlibModule::writeWarning_impl()
Execution of the command "/<xxx/XXX/xxx>_install/logs/sapinst_instdir/SOLMAN71/SYSTEM/SYB/DISTRIBUTED/AS/DB/sqlsrv.sh" finished with return code 4. Output:
 
TRACE     
syb_step_setup_db_server:/<xxx/XXX/xxx>_install/logs/sapinst_instdir/SOLMAN71/SYSTEM/SYB/DISTRIBUTED/AS/DB/sqlsrv.sh rc=4
INFO       2014-09-25 13:03:53.75 [syuxcfile.cpp:218]
CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)
           lib=syslib module=syslib
Removed file /<xxx/XXX/xxx>_install/logs/sapinst_instdir/SOLMAN71/SYSTEM/SYB/DISTRIBUTED/AS/DB/sqlsrv.res.
 
TRACE     
syb_trace_file_content: content of file /<xxx/XXX/xxx>_install/logs/sapinst_instdir/SOLMAN71/SYSTEM/SYB/DISTRIBUTED/AS/DB/sqlsrv.log
 
TRACE     
Unable to open file
/<xxx/XXX/xxx>_install/logs/sapinst_instdir/SOLMAN71/SYSTEM/SYB/DISTRIBUTED/AS/DB/sqlsrv.res.  
 
ERROR      2014-09-25 13:03:53.80 [CInstallerCallBackImpl.cpp:228]
CJS-00030  Assertion failed: Unable to set up ASE server. Refer to trace file sapinst_dev.log for further information.

  • The files in /<xxx/XXX/xxx>_install/logs/sapinst_instdir/SOLMAN71/SYSTEM/SYB/DISTRIBUTED/AS/DB created by sapinst will be owned by the group root. For example:

-rwxr-xr-x 1 root   root    303 Sep 26 15:10 sqlsrv.sh


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Environment

  • SAP Solution Manager (SOLMAN) 7.1
  • Fujitsu FlexFrame

Product

SAP enhancement package 1 for SAP Solution Manager 7.0

Keywords

KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , Problem

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