2070374 - 403 Access Denied when strings like "script:", "transcript:" or "</script>" are part of a business transaction or E-Mail | SAP Knowledge Base Article

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2070374 - 403 Access Denied when strings like "script:", "transcript:" or "</script>" are part of a business transaction or E-Mail

Symptom

Depending on value of parameter is/HTTP/show_detailed_errors and error page settings.

  • FALSE: users get a blank page (own error page) or a error message pointing to tag
    "403 Access denied
    You do not have the permissions to access this resource
    Error is logged with tag: {xxxxxxxx}
  • TRUE: users get the 403 error message in CRM Web UI
    403 Access Denied
    You do not have the permissions to access the resourceError               -13
    Complonent    HTTP_FILTER
    Detail             Content filter matched: Permission denied
  • Blank page.

In any case, when tracing the HTTP communication between server and client (e.g. using httpwatch), you can see Status Result HTTP/1.0 403 Forbidden for your post request.


Read " are part of a business transaction or E-Mail">more...

Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP Solution Manager all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

script transcript scripts: transcripts: CL_CRM_HTML_PARSER, PARSE_HTML_STRING CRMCMP_CCS_EMLV ERROR => Content filter matched: Permission denied {...} [http_auth.c 1530] , KBA , error , content filter , CRM-IC-FRW-UI , UI Framework , CA-WUI-UI , User Interface , CRM-IC-CHA-EMA , E-Mail Integration , CRM-IC-FRW , Framework , CRM-IC-SEA , Account Identification , CRM-IC-BF , Basic Functions for Business Transactions , Problem

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