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2069568 - BI Java OOM dumps caused by export operations

Symptom

Out of Memory dumps are frequent on the Java portal.
The users run large BI Java reports and export them to Microsoft Excel.
In the heap dump, you find exceptions like:

  at java.lang.OutOfMemoryError.<init>()V (OutOfMemoryError.java:25)
  at java.lang.StringCoding$CharsetSE.encode([CII)[B (StringCoding.java:336)
  at java.lang.StringCoding.encode(Ljava/lang/String;[CII)[B (StringCoding.java:380)
  at java.lang.String.getBytes(Ljava/lang/String;)[B (String.java:610)
  at com.sap.ip.bi.export.office.common.OfficeHtmlDocument.writeOfficeHtmlDocumentToByte(Ljava/lang/String;)[B (OfficeHtmlDocument.java:252)
  at com.sap.ip.bi.export.office.common.OfficeHtmlDocument.writeOfficeHtmlDocumentToByte()[B (OfficeHtmlDocument.java:264)
  at com.sap.ip.bi.export.office.impl.excel.MsExcelConverter.getBinaryContent()[B (MsExcelConverter.java:151)
  at com.sap.ip.bi.export.impl.ExportController.getBinaryContent()[B (ExportController.java:890)


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Environment

  • AS Java with BI Java usage type installed and connected to a BW system.

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0

Keywords

out of memory, OOM, BI Java, excel export, exporting, heap dump. , KBA , BW-BEX-ET-WJR-EXP , Export Services and Printing , Problem

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