SAP Knowledge Base Article - Preview

2068137 - The upgrade process cannot start until you start or enable the following services(UMT 10007)

Symptom

While migrating the crystal reports from XI 3.x to BI 4.1 environment using upgrade management tool, the below error is received.

The upgrade process cannot start until you start or enable the following services(UMT 10007)

Report application server : Crystal Reports 2013 Viewing and modification service.


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Environment

  • SAP BusinessObjects Business Intelligence 4.1
  • Windows Server 2008
  • Crystal RAS server is installed on all nodes in Clustered/Distributed environment.

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

UMT 10007, upgrade process, RAS, Crystal Reports 2013, Viewing, modification service, BI 4.1 , enable, application , server , KBA , BI-BIP-UMT , Upgrade management tool , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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