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2067455 - Sybase Unwired Platform 2.2.6 Sybase Control Center is not working with Adobe 14.x Flash plugin - SUP/SMP

Symptom

User upgrade from Sybase Unwired Platform 2.2.x to Sybase Unwired Platform 2.2.6.  After upgrading, user is no longer able to login to Sybase Unwired Platform via Sybase Control Center.  After placing in login credentials and selecting login, the browser frames remains blank.

SCC.png

Error in gateway.log shows:

2014-09-16 09:39:13,830 [ERROR] [module.ProductModuleServlet                  ] [scc-ui-128] - Failed to process the ProductModule request "com.sybase.uep.admin.agent.plugin,2.2.6,assets/swf/SySAdmin.swf".
org.eclipse.jetty.io.EofException: timeout
 at org.eclipse.jetty.http.AbstractGenerator.blockForOutput(AbstractGenerator.java:515)
 at org.eclipse.jetty.server.HttpOutput.write(HttpOutput.java:182)
 at org.eclipse.jetty.server.HttpOutput.write(HttpOutput.java:101)
 at com.sybase.ua.util.StreamUtil.transferFile(Unknown Source)
 at com.sybase.scc.module.ProductModuleServlet.doGet(ProductModuleServlet.java:155)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
 at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:565)
 at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1360)
 at com.sybase.scc.servlet.filters.HibernateSessionFilter.doFilter(HibernateSessionFilter.java:59)
 at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1331)
 at com.sybase.ua.services.http.servlet.filters.HttpsRedirectFilter.doFilter(Unknown Source)
 at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1331)
 at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:477)
 at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:119)
 at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
 at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:227)
 at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1031)
 at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:406)
 at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:186)
 at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:965)
 at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:117)
 at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:250)
 at com.sybase.ua.services.http.jetty.handlers.ResponseErrorCodeFilterHandler.handle(Unknown Source)
 at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:149)
 at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:111)
 at org.eclipse.jetty.server.Server.handle(Server.java:349)
 at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:452)
 at org.eclipse.jetty.server.AbstractHttpConnection.headerComplete(AbstractHttpConnection.java:884)
 at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.headerComplete(AbstractHttpConnection.java:938)
 at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:634)
 at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:230)
 at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:77)
 at org.eclipse.jetty.io.nio.SslConnection.handle(SslConnection.java:191)
 at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:609)
 at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:45)
 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
 at java.lang.Thread.run(Thread.java:662)


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Environment

  • Sybase Mobile Platform 2.2.6
  • Sybase Control Center
  • Internet Explorer Adobe Flash Player 14.0.0.176 - fail
  • Chrome Adobe Flash Player 14.x - fail
  • Internet Explorer Adobe Flash Player 15.0.0.152 - fail
  • Chrome Adobe Flash Player 15.0.0.152 - pass

Product

Sybase Unwired Platform 2.2

Keywords

  • SCC
  • Adobe Flash
  • SWH
  • display
, KBA , MOB-SUP-SCC , Sybase Control Center Administration , Problem

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