2066406 - Internal Server Error 500 Connection timed out in EPM Add-in | SAP Knowledge Base Article

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2066406 - Internal Server Error 500 Connection timed out in EPM Add-in

Symptom

  • Errors when saving data through an input form / template /schedule / report in the EPM Add-in client after 30 minutes:
    "Internal Server Error 500 Connection timed out"
    "Failed to save data
    Framework message:
    The server did not provide a meaningful reply; this might be caused by a contract mismatch, a premature session shutdown or an internal server error"
  • Other possible error message:
    "Failed to save data
    Framework message:
    The HTTP request has exceeded the allotted timeout of 00:29:59:964. The time allotted to this operation may have been a portion of a longer timeout"
  • A BADI or several scripts are included in the 'DEFAULT.LGF' logic script which explains the long runtime.
  • The connection to EPM Add-in is done using the link 'EPM Office Add-in Excel' from the BPC NW 10.0 / 10.1 or BPC MS 10.0 / 10.1 web client.

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Environment

  • SAP Business Planning and Consolidation, version for SAP NetWeaver
  • EPM Add-in 10 for Microsoft Office

Product

SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver

Keywords

Internal Server Error 500 Connection timed out, Save Data, , KBA , ao epm plugin plug-in , EPM-BPC-NW , NetWeaver Version , EPM-XLS-INP , EPM XLS Data Input , Problem

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