2066359 - Error: “Failed to open the connection. <Report Name> .rpt” when attempting to view a report based on Salesforce.com in SAP BI LaunchPad | SAP Knowledge Base Article

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2066359 - Error: “Failed to open the connection. <Report Name> .rpt” when attempting to view a report based on Salesforce.com in SAP BI LaunchPad

Symptom

  • Error: "Failed to open the connection. <Report Name>.rpt"
  • Unable to refresh reports based on Salesforce.com in InfoView or SAP BI LaunchPad.
  • In InfoView or in SAP BI LaunchPad, when attempting to view any report created in Crystal Reports based on Salesforce.com drivers , it fails with the following error message:
         
       "Failed to open the connection. <Report Name>.rpt"

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Environment

  • Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
          
  • SAP BusinessObjects Enterprise XI 3.1
  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.2
         
  • Salesforce.com

Product

Crystal Reports 2008 V1 ; SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Enterprise XI 3.1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

Salesforce, sales force, SDFC, Failed, crystal, connection,error, .rpt, view, CR , KBA , BI-BIP-ADM , BI Servers, security & CrystalReports viewing in BI platform , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

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