2065868 - SCC - 7.0.7.0 SQL authentication problem when connecting from DMZ servers to databases | SAP Knowledge Base Article

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2065868 - SCC - 7.0.7.0 SQL authentication problem when connecting from DMZ servers to databases

Symptom

  • Users trying to connect to the Online Monitoring tool hosted on Servers in DMZ (De-militarized Zone) are unable to connect. 
  • Webclient log shows the following error:
    ERR> ODBC error at /monitor/login: 28000 [Microsoft][ODBC SQL Server Driver][SQL Server]Login failed for user 'maintpartner.bcm'., database [monitor,MAINTPARTNER_MONITOR]

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

MAINTPARTNER_MONITOR, maintpartner.bcm, WEBCLIENT.dll , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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