2064911 - CRM with "Division not act" cannot replicate order to ERP due to ERP error "No pricing procedure could be determined" | SAP Knowledge Base Article

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2064911 - CRM with "Division not act" cannot replicate order to ERP due to ERP error "No pricing procedure could be determined"

Symptom

Division is deactivated in CRM system with "Division not act" checked and R/3 dummy division **.

While replicating CRM order to ERP system, error "No pricing procedure could be determined" is returned from ERP and displayed in CRM. The order is not created in ERP.

Take error below for example. Error "Error in system [ERP sys id]CLNT[ERP sys client] while copying the document" is displayed in CRM order after saving and replication. Following content can be displayed when open the long text of this error.

Error in system [ERP sys id]CLNT[ERP sys client] while copying the document
Message no. CRM_ORDER_MISC 020

Diagnosis
Errors occurred while transferring the document into another system. To view the error messages, see the enclosed log.

Transmission log

Account Assigment Object Successfully Assigned to Item 0000000010 (Notification S C( 312)
No pricing procedure could be determined (Notification E V1 212)
Sales document 0005003189 was not changed (Notification E V4 219)

* please note that [ERP sys id]CLNT[ERP sys client] is the target ERP system, such as ERTCLNT001.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Pricing Control , KBA , CRM-BTX-BF-IF , R/3 Interface for Business Transactions , SD-BF-PR , Pricing , CRM-BTX-BF-PR , Pricing Interface , Problem

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