2064848 - User status unavailable for selection due to non-existing business transaction | SAP Knowledge Base Article

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2064848 - User status unavailable for selection due to non-existing business transaction

Symptom

The user status is expected to be available in the dropdown list. But this user status is not displayed even when creating a new document from scratch. Thus, user is not able to set this user status to the header level or the item level in a document.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BTX-BF-STA , Status Management for Business Transactions , Problem

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