SAP Knowledge Base Article - Preview

2063269 - Classification of correct investigation area for SAP incidents involving RF devices


When reporting SAP incidents relating to warehouse managed activities processed through radio frequency (RF) devices, creating the incident under the correct SAP component will ensure that the request is dispatched and investigated in a timely manner and avoid delays in a qualified response being supplied from SAP Active Global Support. Please see below for clarification of the correct areas of investigation of specific requests.



SAP Service Market Place Support Portal


SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions


LM00, LM01, LM02, LM03, LM04, LM05, LM06, LM07, LM09, LM11, LM12, LM13, LM18, LM19, LM24, LM25, LM26, LM27, LM30, LM31, LM32, LM33, LM34, LM35, LM36, LM37, LM45, LM46, LM47, LM50, LM51, LM55, LM56, LM57, LM61, LM62, LM63, LM64, LM65, LM66, LM71, LRF1, LRF2, mobile,   , KBA , sicf , ~itsmobile = 1 , handhelds , handheld terminals , LE-MOB , Mobile Devices , BC-FES-ITS , SAP Internet Transaction Server , LE-WM-TFM , Warehouse Movements , XX-SER-SAPSMP-SUP , SAP Support Portal - Support Applications , BC-FES-CON , SAP Console , XX-SER-SAPSMP-IBX , SAP Support Portal - Service Channel (Inbox) , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.