Symptom
When reporting SAP incidents relating to warehouse managed activities processed through radio frequency (RF) devices, creating the incident under the correct SAP component will ensure that the request is dispatched and investigated in a timely manner and avoid delays in a qualified response being supplied from SAP Active Global Support. Please see below for clarification of the correct areas of investigation of specific requests.
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Environment
SAP Service Market Place Support Portal
Product
Keywords
LM00, LM01, LM02, LM03, LM04, LM05, LM06, LM07, LM09, LM11, LM12, LM13, LM18, LM19, LM24, LM25, LM26, LM27, LM30, LM31, LM32, LM33, LM34, LM35, LM36, LM37, LM45, LM46, LM47, LM50, LM51, LM55, LM56, LM57, LM61, LM62, LM63, LM64, LM65, LM66, LM71, LRF1, LRF2, mobile, , KBA , sicf , ~itsmobile = 1 , handhelds , handheld terminals , LE-MOB , Mobile Devices , BC-FES-ITS , SAP Internet Transaction Server , LE-WM-TFM , Warehouse Movements , XX-SER-SAPSMP-SUP , SAP Support Portal - Support Applications , BC-FES-CON , SAP Console , XX-SER-SAPSMP-IBX , SAP Support Portal - Service Channel (Inbox) , How To
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