2063033 - Program freezes with Hardcopy – SAP PD 16.5 SP03 | SAP Knowledge Base Article

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2063033 - Program freezes with Hardcopy – SAP PD 16.5 SP03

Symptom

  • When using hardcopy and PowerDesigner the PC freezes and need to reboot.
  • PowerDesigner and HardCopy windows are blinking and both tasks keep switching to each other in a loop on taskbar.
  • You cannot use PowerDesigner anymore until Hardcopy.exe is killed.
  • It may be working fine if using the PowerDesigner 16.5 Legacy Shell by executing pdlegacyshell16.exe instead of pdshell16.exe.

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Environment

  • SAP PowerDesigner (PD) 16.5 SP03
  • Hardcopy version 2011.08.26

Product

SAP PowerDesigner, standard edition 16.5

Keywords

legacy shell, CR723832, 723832 , KBA , BC-SYB-PD , PowerDesigner , Bug Filed

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