2059889 - INPUT-OS-USER-PASSWORDS: No instances were detected via sapcontrol. Most probably there is no local sapstartsrv process running | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2059889 - INPUT-OS-USER-PASSWORDS: No instances were detected via sapcontrol. Most probably there is no local sapstartsrv process running

Symptom

During an update or upgrade using SUM (Software update manager) , the tool throw below error in step "Specify OS User Credentials" :

       You find the below similar error in log directory  /SUM/sdt/log/SUM/

  •                /usr/sap/XXX/SUM/sdt/log/SUM/INPUT-OS-USER-PASSWORDS_1X.LOG

Aug 22, 2014 2:39:05 PM [Warning]: No instances were detected via sapcontrol. Most probably there is no local sapstartsrv process running.

Aug 22, 2014 2:39:05 PM [Error ]: The following problem has occurred during step execution: com.sap.sdt.tools.sysinfo.RequiredKernelFunctionNotSupportedException: No instances were detected via sapcontrol. Most probably there is no local sapstartsrv process running.

  •  /usr/sap/XXX/SUM/sdt/trc/DETECT.TRC

Aug 22, 2014 2:39:05 PM [Info]: com.sap.sdt.j2ee.tools.sysinfo.InstanceNumberRetriever$InstanceDirFilter [Thread[ProcessWorker,5,main]]: The following directory J00 contains a possible installed instance. Adding instance number : 00 to the local instances list. 

Aug 22, 2014 2:39:05 PM [Info]: com.sap.sdt.j2ee.tools.sysinfo.InstanceNumberRetriever$InstanceDirFilter [Thread[ProcessWorker,5,main]]: The following directory D02 contains a possible installed instance. Adding instance number : 02 to the local instances list.

Aug 22, 2014 2:39:05 PM [Info]:com.sap.sdt.j2ee.tools.sysinfo.InstanceNumberRetriever [Thread[ProcessWorker,5,main]]: Checking all previously determined instance numbers: [2, 0] for availability. We need at least one working in order to retrieve the instance information via the SAPCONTROL web service API

..

..

Aug 22, 2014 2:39:05 PM [Warning]:  com.sap.sdt.j2ee.tools.sysinfo.InstanceDetector [Thread[ProcessWorker,5,main]]: No instances were detected via sapcontrol. Most probably there is no local sapstartsrv process running.

                    pic1.jpg

 


Read more...

Environment

Using SUM tool for update and upgrade

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

SUM , sdt , deploy , update , upgrade , proctectedwebmethod , kernel , abap , java , jvm , sapcontrol , profile , sys, SAP web dispatcher , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.