2059472 - Crystal RAS fails to start on RedHat Linux | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2059472 - Crystal RAS fails to start on RedHat Linux

Symptom

Following an install of the BusinessObjects server software on a Unix environment,  Crystal Report Application Server ( RAS ) fails to start.

  • In the install log you will see errors such as this:
    libXext.so.6: cannot open shared object file
  • The registry_repair_script40.sh from KBA 1612745  fails with errors similar to below:
    "Error while loading shared libraries: libXext.so.6: cannot open shared object files: No such file or directory"

 


Read more...

Environment

All supported Linux/Unix Platforms
SAP BusinessObjects XI31, BI4, BI4.1, 4.2.

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , BI-RA-CR-SRV , C++ Servers , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.