2057809 - Schedule condition STATUS_CHANGE of action SMIN_STD_MAIL_REPORTER missing after upgrading to SP10 | SAP Knowledge Base Article

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2057809 - Schedule condition STATUS_CHANGE of action SMIN_STD_MAIL_REPORTER missing after upgrading to SP10

Symptom

Schedule condition STATUS_CHANGE of action SMIN_STD_MAIL_REPORTER "E-Mail to Reporter at Status Change" is missing after upgrading to SP10.

The schedule condition was previously: 

     (&CRM Service Request.User Status& [*] E0003++++++++

Or   &CRM Service Request.User Status& [*] E0005++++++++)

and &STATUS_CHANGE& = X

But in SP10, it becomes:

      &CRM Service Request.User Status&[*] E0003++++++++

Or &CRM Service Request.User Status&[*] E0005+++++++++


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Environment

SAP Solution Manager 7.1 SP10, SP11

Product

SAP Solution Manager 7.1

Keywords

solman, solution manager, STATUS_CHANGE , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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