SAP Knowledge Base Article - Preview

2053355 - Cannot close maintenance order due to error KO115

Symptom

  • Cannot complete maintenance order due to error KO115
  • Error ‘Balance of ORD & is not zero’ raised when trying to close maintenance order
  • Cannot set status CLSD on maintenance order because order is not settled
  • Cannot settle old orders because they do not belong to current year

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Environment

  • SAP ERP Plant Maintenance (PM)
  • SAP ERP Customer Service (CS)
  • SAP R/3
  • SAP R/3 Enterprise
  • SAP ERP Central Component
  • SAP ERP
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA, on-premise
  • SAP S/4HANA, cloud edition

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP S/4HANA Cloud all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

TECO, Complete (Business), CLSD, OIOA, OKO7, Settlement, OKOA , KBA , PM-WOC-MO , Maintenance Orders , CS-SE , Service Execution , How To

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