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2053134 - 'DBValidator' fails in SUM when LANG environment variable is set to non-English

Symptom

  • 'DBValidator' in Software Update Manager (SUM) may fail when LANG environment variable is set to non-English (e.g. ja_JP.UTF-8).
    SUM will report the below error in log files even if you set suitable PATH and LD_LIBRARY_PATH by following note 1868303 or 1857258.
     
  • <SAPupConsole.log>

START OF PHASE PREP_PRE_CHECK/INITPUT_PRE
Using database ID 'SID'.
Running tp pf=<Your PATH>/abap/var/DEFAULT.TPP getdbinfo SID
Executing script SYBCONCHECKSSO ...
SYBCONCHECKSSO: Connection check failed for user sapsso
=========== Required System Passwords ===========
Password for 'sapsso' does not work, please reenter.
Enter the password for DB user "sapsso"
DB PASSWORD: ***********
Executing script SYBCONCHECKSSO ...
SYBCONCHECKSSO: Connection check failed for user sapsso

  • <SYBCONCHECKSSO.LOG>

Msg 4016, Level 16, State 1:
Server 'SID':
Language name in login record 'japanese' is not an official name on this ASE. Using default 'us_english' from syslogins instead.
name
------------------------------
SAPSR3

(1 row affected)


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 or later
  • OS: Linux
  • SAP Netweaver (NW)

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver all versions

Keywords

Software Update Manager, DBValidator, sapsso, Password, en_US.UTF-8, error 4016, SQL4016, non English, language , KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , BC-UPG-PRP , Upgrade Preparation , BC-EHP-INS , Please use BC-UPG-TLS* , Problem

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