2052645 - Forwarding on Hardphone does not work | SAP Knowledge Base Article

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2052645 - Forwarding on Hardphone does not work

Symptom

Forwarding on hardphone is not working.


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Environment

SAP Contact Center

Product

SAP Contact Center, on-premise edition 7.0

Keywords

usejointransfer, innovaphone, CDT, contact center, CCI, CRM-CCI, forward, Hard Phone , KBA , CRM-CCI , Contact Center Infrastructure , CRM-BCM , Please use CRM-CCI , CRM-BCM-IU , Please use CRM-CCI , CRM-BCM-CMS , Please use CRM-CCI , CRM-BCM-CMR , Please use CRM-CCI , Problem

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