SAP Knowledge Base Article - Preview

2049797 - Error when launching UWL attachments on a mobile device

Symptom

When accessing the Enterprise Workspaces version of the Universal Worklist (UWL) from a mobile device (iPad, iPhone, etc.), items are displayed which can contain attachments.

If a user clicks in the link within the attachments, an error appears stating that “Attachment is not supported on this device”, as it can be seen below:

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Environment

  • SAP Universal Worklist (UWL)
  • SAP Enterprise Workspaces
  • SAP NetWeaver Enterprise Portal

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP workspaces all versions

Keywords

Mobile, devices, problem, worklist, portal_on_device, apple , KBA , EP-EWP-UWL , Please use EP-EWP , EP-BC-UWL , Universal Worklist , Problem

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