2047429 - Setupengine.exe has stopped working | SAP Knowledge Base Article

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2047429 - Setupengine.exe has stopped working

Symptom

  • While installing a Support Pack or Patch to BI4.x, error "Setupengine.exe has stopped working" appears in the package extraction phase.
  • Setupengine.log may show entries like the below example:
    14:21:02.367 Calculating processed install state...
    14:21:03.147 Parsing product seed file: E:\Program Files (x86)\SAP BusinessObjects\InstallData\InstallCache\product.boe64.patch-4.0.4.6-core-32\14.0.4.880\product.seed.xml
    14:21:03.303 Parsing product seed file: E:\Program Files (x86)\SAP BusinessObjects\InstallData\InstallCache\product.boe64.patch-4.0.5.0-core-32\14.0.5.882\product.seed.xml
    14:21:03.303 Error: Could not open file E:\Program Files (x86)\SAP BusinessObjects\InstallData\InstallCache\product.boe64.patch-4.0.5.0-core-32\14.0.5.882\product.seed.xml

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Environment

SAP BusinessObjects Business Intelligence 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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