SAP Knowledge Base Article - Preview

2041191 - FFID Used By column is showing wrong name on launchpad and FFID is showing "In Use" eventhough the user has logged out.

Symptom

The user name under "FF Id Used by" column on Launchpad screen (GRAC_SPM) is not coming correct. The Firefighter ID is showing that it's In Use eventhough the user has logged out.

GRAC_SPM.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

GRC 10.0, 10.1.

Product

SAP Access Control 10.0 ; SAP Access Control 10.1

Keywords

FF ID, Firefighter, GRAC_SPM, Launchpad, Logged in, user, Lock, locked, entry, GRACFFUSER, GRAC_FFID_LOGIN_STATUS_UPDATE , KBA , troubleshooting , GRC-SAC-EAM , Emergency Access Management , Problem

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