SAP Knowledge Base Article - Preview

2038716 - SAP CC 7.0 - Users are receiving "SVG Viewer not installed" "Contact the administrator"

Symptom

Users are getting the SVG Viewer not installed" "Contact the administrator" message when going into Online Monitoring (as seen below):
SVG.png


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Environment

SAP Contact Center

Product

SAP Contact Center, on-premise edition 7.0

Keywords

SVG, Graph, Charts, Administrator, Business Communication Management, BCM , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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