SAP Knowledge Base Article - Preview

2037340 - CRM-IU: Incomplete search result in the BOL Tree for technical objects

Symptom

  • Incomplete search results displayed when trying to search with a specific address in the BOL Tree.
  • Even for an existing address no search result is found.

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Environment

  • SAP CRM-IU - CRM for Utilities for the releases:
    • CRM 7.0 EHP 1
    • CRM 7.0 EHP 2
    • CRM 7.0 EHP 3
    • CRM 7.0 EHP 4
  • Enhanced Identification is used.

Product

SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

TO_PREBYADDR1, TO_PODBYADDR1, TO_CONBYADDR1, TO_CONBYADDR2, "Premise by Address", Split Screen, Erweiterte Identifikation, Anzeigen Technischer Objekte , KBA , CRM-IU-IC , Interaction Center , CRM-IU-IC-IO , Utilities Industry: Identification, Overviews , Problem

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