2034808 - Enter Comments window does not pop-up during CUP request approval. | SAP Knowledge Base Article

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2034808 - Enter Comments window does not pop-up during CUP request approval.

Symptom

When approving a CUP request, the Enter Comments window does not pop-up. On IE 8 or lower versions this issue does not occur. In IE 10 browser it only pops up when in Compatibility mode.

Below is a screenshot.

popup image.png


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Environment

SAP GRC Access Control 5.3

  • Compliant User Provisioning (CUP) 5.3
  • Internet Explorer 10

Product

SAP GRC Access Control 5.3

Keywords

approver, grc, IE8, IE10, pop-up blocker, popup, internet explorer, workflow, ARQ, access request , KBA , troubleshooting , access request , GRC-SAC-ARQ , Access Request , Problem

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