- Need to connect via ODBC to ServiceNow web application.
- The correct OS version of the driver, 32bit or 64 bit provided by ServiceNow, has been installed.
- Any attempt to use the connection as data source in Designer causes it to crash without any error message displayed.
- he_err_pidxxxx.log, generated on the client machine in \\Program Files (x86)\SAP BusinessObjects\Data Services\bin, contains the following message:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000006d9e7a74, pid=9772, tid=468
# JRE version: 6.0_24-b07
# Java VM: Java HotSpot(TM) 64-Bit Server VM (19.1-b02 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C 0x000000006d9e7a74
- SAP Data Services 4.x
BODS , DS , DB , Service Now , data base , datasource , datastore , won't , can't connect , connection , fail , joliver , KBA , EIM-DS , Data Services (Use Subcomponent) , EIM-DS-SVR , Data Services Administration/Server , EIM-DS-DES , Data Services User Interface/Designer , Problem
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