SAP Knowledge Base Article - Preview

2032276 - WRN> CosAuthentication: No Server available for Authentication

Symptom

  • CDT agents cannot log in to the SAP Contact Center system (formerly SAP BCM) through the newly set up Connection Server (COS).
  • The following warning message is visible in the COS log: WRN> CosAuthentication: No Server available for Authentication.

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

agentserver , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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