2031707 - Error "Error Occured. Logon to the Learning System Failed" is displayed when starting a course in the SAP Learning Portal. | SAP Knowledge Base Article

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2031707 - Error "Error Occured. Logon to the Learning System Failed" is displayed when starting a course in the SAP Learning Portal.

Symptom

A user starts a course in the SAP Learning Portal. In a new browser window, the error Error occurred. Logon to the Learning System failed. Please contact your system administrator is displayed.


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Environment

  • Human Capital Management (HCM) Enterprise Compensation Management
  • SAP Learning Solution 6.0
  • SAP NetWeaver 7.3
  • SAP NetWeaver 7.4
  • SAP enhancement package 4 for SAP ERP 6.0
  • SAP enhancement package 4 for SAP ERP 6.0 on SAP enhancement package for SAP NetWeaver 7.0
  • SAP enhancement package 5 for SAP ERP 6.0
  • SAP enhancement package 6 for SAP ERP 6.0
  • SAP enhancement package 7 for SAP ERP 6.0
  • SAP enhancement package 6 for SAP ERP 6.0, version for SAP HANA

Product

SAP ERP 6.0 ; SAP ERP Central Component 6.0 ; SAP Learning Solution 6.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP enhancement package 4 for SAP ERP 6.0 ; SAP enhancement package 4 for SAP ERP 6.0 on SAP enhancement package for SAP NetWeaver 7.0 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0, version for SAP HANA ; SAP enhancement package 7 for SAP ERP 6.0

Keywords

Content Player, Error, Error occurred, Logon to the Learning System Failed, LSOCP, 6.34, SP04, SP05,  , KBA , PE-LSO , SAP Learning Solution , PE-LSO-CP , Content Player , Problem

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