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2029962 - Tomcat SLD DS fails with errors while sending data to SLD

Symptom

  • After configuring Apache Tomcat server for SAP BI 4.1 with SLD on a Linux environment, when trying to send tomcat data to SLD, you run into errors.
  • The SLD also does not register the Tomcat SLD DS as synchronized
  • Communication issues are ruled out as the servers can communicate / ping each other without issues
  • SAP SLD Data supplier (SLD DS) configuration was done according to the SAP Note 1508421 - SAP SLD Data Supplier for Apache Tomcat
  • The error as seen from the Tomcat SLDDS logs (eg: sldds-trace.2014-06-03.log) show messaging similar to  below log excepts :

    FINEST: Output of the SLDReg command is EMPTY
    Apr 17, 2014 2:03:00 PM
    com.sap.sup.admin.sldsupplier.sldreg.SLDTransporter execSLDReg
    FINER: Warning: Error stream of SLDReg command process is NOT empty.
    Apr 17, 2014 2:03:00 PM
    com.sap.sup.admin.sldsupplier.sldreg.SLDTransporter transport
    INFO: (SLDDS.TRP.FINISH) [SLDTransporter] transport to SLD finished.
    SUCCESS = false
    Apr 17, 2014 2:03:00 PM
    com.sap.sup.admin.sldsupplier.sldreg.SLDTransporter transport
    INFO: [Help] SLD transport finished without success. Check whether SLDREG is properly configured and Tomcat user has sufficient right to execute it.
    [Help] Execute SLD-DS application with DIAGNOSTIC or DEBUG level
    (VERBOSE_LEVEL=4 or VERBOSE_LEVEL=5) and check the SLDDS trace file(e.g. sldds-trace.log file)
    [Help] Please see SLD-DS guide (SAP Note 1482727 or 1508421) for more details.
  • With increased verbose level, the errors seen from the tomcat SLDDS logs under  <tomcat_install>/logs folder show following information -

    Jun 3, 2014 1:01:12 PM com.sap.sup.admin.sldsupplier.sldreg.SLDTransporter execSLDReg
    FINEST: /usr/sap/hostctrl/exe/sldreg: error while loading shared libraries: xml71d.so: cannot open shared object file: No such file or directory

 


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Environment

  • SAP BusinessObjects BI Platform 4.0 and above
  • SAP Solution Manager 7.1 
  • Apache Tomcat 7.0 with SAP SLD Data Supplier
  • Unix & Linux OS

 

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP Solution Manager 7.1 ; TOMCAT BY APACHE 6.0 ; TOMCAT BY APACHE 7.0

Keywords

SAP BI 4.0 4.1 Integration Tomcat SLD DS solman xml71d.so hostctrl sldreg , KBA , BC-CCM-SLD-REG , SLD registration utility sldreg[.exe] , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , BC-CCM-SLD-JAV , System Landscape Directory Java Client & Server , Problem

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