SAP Knowledge Base Article - Preview

2028529 - Error: The viewer could not process an event. Unable to reconnect to the CMS SERVERNAME:6400 when opening different Crystal reports using OpenDocument with SSO and AD authentication

Symptom

  • An error is received when opening different Crystal reports using OpenDocument with sso and AD authentication
  • Error: The viewer could not process an event. Unable to reconnect to the CMS SERVERNAME:6400. The session has been logged off or has.. expired. (FWM 01002) [RASLIB9038] ---- Error code:0 [CRWEB00000119]

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Environment

  • Business Intelligence (BI) platform 4.1

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Bug Filed

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