2027740 - SAP Contact Center 7.0 "Authentication failed to [HAC node] in address [IP:21014]" | SAP Knowledge Base Article

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2027740 - SAP Contact Center 7.0 "Authentication failed to [HAC node] in address [IP:21014]"

Symptom

After creating a High Availably Controller (HAC) node. You receive an error message "Authentication failed to [HAC node] in address [IP:21014]" when trying to start up the node in the CCtr Infrastructure Administrator (IA).


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

Duplicate HAC Authentication failed installation 21014, sap contact center, BCM, business communication management, High availability Controller , KBA , CRM-CCI , Contact Center Infrastructure , How To

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