2026000 - Central Management Server crashes intermittently with faulting module ncs.dll | SAP Knowledge Base Article

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2026000 - Central Management Server crashes intermittently with faulting module ncs.dll

Symptom

The Central Management Server (CMS) crashes intermittently and in the application event viewer the faulting module is ncs.dll

An analysis of the crash dump reveals that the crash occurs in ncs!NCS_endTimingEx

ncs+0xa614
ncs+0xb0fb
ncs!NCS_getSingleParameterValue+0x860
ncs!NCS_endTimingEx+0x88
TraceLog_4_0!NCS_Wrapper::NCSSessionInfo::end_timing+0x58
TraceLog_4_0!NCS_Wrapper::Record::stop+0x33
TraceLog_4_0!TraceLog400::NCS::NcsScopeAction::~NcsScopeAction+0x38
TraceLog_4_0!TraceLog400::NCS::NcsScopeAction::`scalar deleting destructor'+0x14
TraceLog_4_0!TraceLog400::Scope::ScopeBaseImpl::~ScopeBaseImpl+0x165
TraceLog_4_0!TraceLog400::Scope::ScopeBaseImpl::`scalar deleting destructor'+0x14
TraceLog_4_0!TraceLog400::Scope::ScopeBase::~ScopeBase+0x3e
cxlibw_5_0!CXLib500::InstrumentScopeTrace::~InstrumentScopeTrace+0x70
infostoresubsystem!CInfoStoreSubsystem::Query+0x1a58
infostoresubsystem!CInfoStoreSubsystem::Query+0xe8
auditsubsystem!AuditSS::IShouldDoAudit+0x334
auditsubsystem!AuditSS::MetaDataUpdateThread::run+0xdf
etc_1_0_12_6!Etc1001206::JTCThread::_JTC_startThreadHook+0x80
etc_1_0_12_6!Etc1001206::operator<<+0x9d
msvcr80!endthreadex+0x47
msvcr80!endthreadex+0x104

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Environment

SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

CMS, crashing, unstable, stability, monitoring, introscope, instrumentation, instrument, , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Bug Filed

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