SAP Knowledge Base Article - Preview

2023195 - Error: "Internal Error Occurred While Calling 'openDocument' API: ERR_WIS_30270" when viewing/scheduling WebI documents using non-admin users in BI 4.x

Symptom

  • When trying to schedule or view any report from either Central Management Console(CMC) or BI Launchpad the following error message is received:
    "Internal Error Occurred While Calling 'openDocument' API: ERR_WIS_30270"
  • The issue is not seen for defaut enterprise administrator or members of administrators.

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

missing, viewable, universe 30270 err_wis_30270 webi view schedule 4.x 4.1 4.2 4.0 permission security right connection , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-WBI-BE-ADM , Administration, Security , Problem

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