After installing BI 4.0 Client tools, Web Intelligence Rich Client, Universe Design Tool and Widgets do not launch or throw an error message.
One of the following may happen:
- When launching the application, there is nothing displayed to the screen.
- An error message:
"SAP BusinessObjects Enterprise has stopped working"
Problem Event Name: APPCRASH
Faulting application WebIRichClient.exe, version 184.108.40.2066, time stamp 0x516362e8, faulting module TraceLog-4-0.dll, version 6.0.6002.18541, time stamp 0x4ec3e39f, exception code 0xc0000135, fault offset 0x0006f52f, process id 0xde8, application start time 0x01cf79b7b2bdad9f.
- Microsoft Windows
- BI 4.x Client Tools
- Other various SAP BusinessObjects products installed (CR 2013 or DS)
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