2022822 - Unfinished Items at the End of Synchronization with BTGSegmentRestriction | SAP Knowledge Base Article

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2022822 - Unfinished Items at the End of Synchronization with BTGSegmentRestriction

Symptom

The problem happens when we try to synchronize a CMS Component that has a BTGRestriction from the WCMS perspective and the sync ends with unfinished items. Yet if we synchronize the BTGRestriction itself from the Customer Segment perspective, it synchronizes the restriction properly and afterwards the CMS Component can be synchronized as well successfully.


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Environment

CPS-CKP all versions

Extension: CMSCockpit with BTG

Product

SAP hybris Commerce Suite 5.2 ; SAP hybris Commerce Suite 5.3 ; hybris Commerce Suite 4.4 ; hybris Commerce Suite 4.5 ; hybris Commerce Suite 4.6 ; hybris Commerce Suite 4.7 ; hybris Commerce Suite 4.8 ; hybris Commerce Suite 5.0 ; hybris Commerce Suite 5.1

Keywords

synchronization, cmscockpit, btg, unfinished items, unfinished item, advanced personalization , KBA , CEC-COM-CPS-CKP , CPS Cockpits & hMC (SAP Hybris) , Problem

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