The problem happens when we try to synchronize a CMS Component that has a BTGRestriction from the WCMS perspective and the sync ends with unfinished items. Yet if we synchronize the BTGRestriction itself from the Customer Segment perspective, it synchronizes the restriction properly and afterwards the CMS Component can be synchronized as well successfully.
CPS-CKP all versions
Extension: CMSCockpit with BTG
synchronization, cmscockpit, btg, unfinished items, unfinished item, advanced personalization , KBA , CEC-COM-CPS-CKP , CPS Cockpits & hMC (SAP Hybris) , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.