SAP Knowledge Base Article - Preview

2022509 - SCC - ERR> Failed to update database - Conversion failed when converting date and/or time from character string

Symptom

You've noticed the following error in the Data Collector logs during a DTE (Data Transformation) process:

  • ERR> Failed to update database destination [194.99.128.7 - CSM_Monitoring] : Execution of procedure TAMOperatorLogDetailInsert failed : ContactGUID = [71bd60e1-58db-e311-8aaa-d89d671c4193], OperatorGUID = [61DD047E-46DB-E311-8AAA-D89D671C4193], Timestamp = [2014-05-14 11:14:14.626], Event = [Preview], Value1 : 37, Value2 : 37, Value3 : 1, Value4 : 37, Value5 : 37, Value6 : 37
  • ERR> SQLExecute failed (/22008/[Microsoft][ODBC SQL Server Driver][SQL Server]Conversion failed when converting date and/or time from character string.) : Connected = [true]

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

AfterworkEnd, Preview, AdminEnd, OBJoin, conversion, failed , KBA , CRM-CCI , Contact Center Infrastructure , CRM-BCM , Please use CRM-CCI , Problem

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