SAP Knowledge Base Article - Preview

2021875 - Errors 2956 "Unable to grab a buffer to encrypt logical page..." and 854 "Fatal buffer pool error..." while working on encrypted data - SAP ASE

Symptom

  • User session terminates unexpectedly.
  • Encrypted data is being used.
  • Following error messages 2956 and 854 are reported in the ASE errorlog:

Msg 2956, Level 20, State 1:
Server 'XXX', Line 1:
Unable to grab a buffer to encrypt logical page xxx in database xxx. Increase the size of the xxx buffer pool in the buffer cache 'default data cache'.

Msg 854, Level 20, State 1:
Server 'XXX', Line 1:
Fatal buffer pool error. Please contact SAP Technical Support.


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Environment

SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 16.0

Keywords

CR764437, 764437, encryption, CR#764437, buffer , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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